Privacy Policy and Cookies Terms
Last Updated: 17-03-2025
PrestoExperts.ae (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prestoexperts.ae and use our services. We are committed to complying with all applicable data protection laws, including the UAE’s Federal Decree-Law No. 45 of 2021 regarding the protection of personal data.
1. Information We Collect
We collect different types of information to provide and improve our services. The information we collect includes but is not limited to:
1.1 Personal Information
We may collect personal data when you interact with our website or services. This includes:
- Full name
- Email address
- Phone number
- Company details (if applicable)
- Payment and billing details (if making a purchase)
- Any other information you voluntarily provide when contacting us
1.2 Technical Data
When you visit our website, certain technical information is automatically collected, such as:
- IP address
- Browser type and version
- Operating system
- Device information
- Referral sources (such as search engines or external websites)
- Browsing behavior and interaction with our website
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze traffic, and personalize content. See Section 5 for detailed information on our Cookies Policy.
2. How We Use Your Information
We use your data to:
- Provide, operate, and maintain our website and services.
- Process your inquiries and provide customer support.
- Personalize your experience and improve website usability.
- Monitor and analyze website performance, trends, and user behavior.
- Send promotional emails, newsletters, and other marketing communications (if you have opted in).
- Conduct research and analytics for business development.
- Detect and prevent fraud, security breaches, and other prohibited activities.
- Comply with legal and regulatory requirements.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. However, we may share your data with the following parties:
3.1 Service Providers and Business Partners
We may share your information with third-party vendors and service providers that assist us in operating our website and business, such as:
- Hosting and cloud storage providers
- Payment processors
- Marketing and advertising platforms
- Analytics and data processing tools
3.2 Legal Compliance and Law Enforcement
We may disclose personal information if required to do so by law or in response to valid legal requests from authorities.
3.3 Business Transfers
If we undergo a business transaction, such as a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
4. Data Security
We implement strict security measures to protect your data, including:
- Encryption of sensitive information
- Secure servers and firewalls
- Access control measures to prevent unauthorized access
- Regular security assessments and updates
Despite these measures, no online data transmission is 100% secure. We urge users to take precautions when sharing personal information online.
5. Cookies Policy
Cookies are small files stored on your device to improve user experience. We use cookies for various purposes, including:
5.1 Types of Cookies We Use
- Essential Cookies: Required for website functionality.
- Analytics Cookies: Help us track website performance and user interactions.
- Advertising Cookies: Used to deliver targeted ads based on browsing history.
5.2 Managing Cookies
Users can manage or disable cookies through their browser settings. However, disabling cookies may affect website functionality.
6. Your Rights
As a user, you have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing communications.
- Request information on how your data is used.
- Withdraw consent at any time.
To exercise these rights, please contact us at [Your Contact Email].
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy policies and encourage users to review their terms before engaging.
8. Retention of Data
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy, you may contact us at:
PrestoExperts.ae
Email: info@prestoexperts.ae
Phone: +92 332 8690093
Address: Happiness Palace Business Center, Al Khabeesi Building plot 128-246, Makani no: 32291 95132 Al Khabeesi, Dubai, UAE